Tonight's picture was taken in June of 2008. That weekend we went to the Cardboard Boat Regatta with one of Mattie's best buddies in kindergarten, Campbell. This event at Lake Accotink Park is something I will never forget. Teams build boats out of cardboard and then compete to float, navigate, and win races. The creativity of design and style were amazing, and the whole thing fascinated Mattie. I always thought this would be an activity he would have done with Peter as he got older. Mattie LOVED boats and if you asked him, he would have told you that he was saving money in his piggy bank to buy a boat (a real one!).
Quote of the day: I will never love another. Not like I loved you. I just don’t have the love for it again. ~ Atticus
Last night, after putting my parents to bed, I went to my bedroom. Despite how tired I am, I typically turn on the TV and watch comedy shows. It is my way of unwinding, forgetting my reality, and trying to distract my brain enough to fall asleep. When I went to turn on the TV, the cable was acting up. The picture was freezing every 20 seconds making it impossible to watch TV. That may not sound like a problem, but for me it is. It is part of my bedtime routine and without it, I have a hard time relaxing. So for two hours I tried everything, from rebooting the system, running a diagnostic, to even going to the basement to reboot the router. NOTHING worked. Instead of calming down, I worked myself up into a tizzy. I was highly anxious as technological problems are not my strength. Needless to say, I did not get to sleep until after 2am. Of course, I am up at 6:30am.
After I dropped my dad off at his memory care center, I ran home to call Verizon. I was on the phone for 90 minutes with a tech. He tried everything on his end, but the problem remains. So now I have a service ticket open for Thursday. If managing that call wasn't bad enough, I then called Amgen.
Recap, I am trying to access my $1,500 co-pay from Amgen to help pay for my Prolia injection that I received in March. The infusion center wants to get paid and I am desperately trying to work out this problem. My co-pay went to a specialty pharmacy, which I used with prior shots before switching to the infusion center. In any case, the pharmacy obtained my co-pay and they are sitting on it. Yet I did not get my prescription filled from them. The irony is the specialty pharmacy says they don't have my co-pay and they blame Amgen. Amgen tells me that the issue is with the specialty pharmacy. I have been fighting this battle for a month and a half. I have a long file of call logs at Amgen and am very frustrated.
Any case, I spoke to a representative at Amgen today and basically he told me that NOTHING has been done since my last call on June 10. I was LIVID. I told him I needed to speak to someone who could give me answers TODAY and I was not getting off the phone until he made this happen. In the past, Amgen would placate me and would tell me they would call me back with updates. Updates that never happened. So today, I wasn't falling for the.... we will call you back with an update. After my persistence, I was finally connected with a manager based in Pittsburgh. John is a God sent. He read through my file, asked questions and quickly got up to speed. He actually called me back twice today with updates and now it is my hope he can track down my money. He has asked me to wait 72 hours and would call me. I now have John's full name and know how to get a hold of him. The question is, why aren't all people like John?
- Advil and Icy Hot patches! As I am still in great physical pain. That doesn't stop me from moving, but each move is exhausting.
- John! Thank goodness for kind, competent, and pro-active people who are committed to helping their patients.
- Columbo! I found a channel today that had several episodes back to back. I am a big Columbo fan and my dad enjoyed the change of pace on TV.
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