Tonight's picture was taken in November of 2008. Mattie was recovering from his second limb salvaging surgery. The only limb not operated on was his left leg. Which was why Mattie used that leg and foot like an arm and hand. Truly it was remarkable to observe Mattie's spirit and ingenious nature, even under the most dire of circumstances.
Quote of the day: Anxiety was born in the very same moment as mankind. And since we will never be able to master it, we will have to learn to live with it—just as we have learned to live with storms. ~ Paulo Coelho
Being that today was Sunday, I had hopes that I could have a more peaceful day. I started the day not feeling rushed and thought, maybe today will be a day where I don't feel like I am going to jump out of my skin! NOPE! It is 9:30pm and I have been managing way too much today. It started with my dad's irritable bowel issues while showering him, to then the cable in the house went out! That may not seem like a problem, but in my house, the TV is vital. My parents watch it constantly. Not having TV today has been sheer torture. Why? Because I had to deal with Verizon and my parents asking constant questions about why they were unable to watch tv.
Normally I have had NO problem getting through to Verizon support! Today it was impossible. They say they offer 24/7 support. They do not! Or they don't anymore! They need to remove that piece of information from their webpage, along with the chat button (which goes NO WHERE!). I can't tell you how many times I dialed the 24/7 support number today. No one picks up the phone! Or when you get through the automated system, after jumping through several hurdles, you just land up learning that their live support is closed, that it is after hours. Which makes no sense if you offer 24/7 support. I literally was calling throughout the day. I did get a hold of two live people today thanks to my persistence. The first got disconnected with me, which upset me greatly after a thirty minute dialogue. But then I got through to another agent who helped me for over an hour. I was up on ladders, unplugging and re-plugging coax cables, rebooting the router, and dealing with cable boxes. We got it working, but don't you know it, as soon as I hung up the tech call, the cable stopped working again. Literally I can't take the pressure! I can't take the constant stress! I can't take having to figure out everything on my own! I am so wound up that I can feel my heart racing all day.
I have a Verizon tech visit on Tuesday! But Tuesday is a long way away, especially hearing every two seconds..... why isn't the cable working!? In addition, I can't even get my FIOS app working. So I am livid, stressed out, and paying for a cable service I am not getting. But here is the kicker. This particular cable issue is something that I deal with every two or three months. When did it start? It started when a two year construction project was occurring on my street. Prior to this construction we never faced this cable issue! Now, it is a regular occurrence and I am the ONLY one on the block affected by this.
Sure in the grand scheme of things, losing cable is not a big deal. I am still able to put that into context, however, when you add this on top of all the monumental things I face daily and have faced over these last two years, I am truly at my breaking point.
